Can One Comm help my small business with incoming call flow & handling?

Yes! One Comm utilizes a robust Mitel platform that is feature-rich and easy to configure. The Mitel platform is capable of call flow management, pooling, and voicemail to email, to name a few of the features.

Can One Comm help lower my telecom bills?

Yes! One Comm can review all of your telecom bills - from your business cell phone bills, internet service provider (ISP) bills and office phone system bills. In nearly all cases, One Comm's expertise allows us to build a more cost-effective, feature-rich communications solution.

What types of companies does One Comm work with?

Communications are an integral part of our daily lives. One Comm was started to help improve the solutions utilized to facilitate those communications. We are blessed to serve various clients, from small businesses, retail locations, 3PL Warehouses, manufacturing plants, churches, and non-profits.

What if I have additional questions not listed here?

No matter what questions you may have about the services that One Comm provides, our team is here to help. If you need assistance or would like to learn what options are available for your business, please contact us or give us a call at (479) 715-8800. Let us help find the best solutions possible for your unique needs.

What is Voice over Internet Protocol (VoIP)?

Voice over Internet Protocol (VoIP) is a modern technology designed to improve the way businesses communicate both internally and externally. VoIP is sometimes referred to as IP telephony (IPT) because it uses internet protocols to enhance voice communications.

What is an example of VoIP?

Several telephony apps available on smartphones now use VoIP to improve communication options for mobile clients. Some of the standard apps that leverage VoIP services include Google Phone, Facebook Video, Skype and WhatsApp. For businesses looking for a viable, future-proof telephony system, a self-hosted or externally-hosted VoIP system may be the best option.

What are the benefits of VoIP for business?

Using a VoIP system has several distinct benefits for businesses. Not only is the cost of VoIP much more affordable than a conventional phone system, but companies are also available to make long-distance calls for cheaper. Aside from making phone calls, VoIP technology also can enhance video conferencing options for businesses. Please contact us if you are interested in learning more about the benefits associated with VoIP for business.

How does a VoIP system work?

VoIP systems connect a telephone to a network through an internet connection – much like a traditional phone connection converts the user's voice and transmits it through phone lines to a recipient. As a modern solution, VoIP phone systems carry this data over the internet instead of traditional phone lines.

How can I get support for my technical issues?

In today’s fast-paced world, businesses deserve access to reliable service with second-to-none service for voice, data and cloud-based solutions. If you are experiencing a technical problem with your VoIP system, IT infrastructure or virtualizations; call, click-to-chat or e-mail us through our dedicated support page.

Frequently Asked Questions