Modern businesses rely on reliable telephone services to meet both internal and external needs. In an unprecedented shift, however, traditional phone systems are quickly becoming a financial drain that could be limiting the technological advancements that a business is making. As a phenomenal new alternative to traditional telephony services, VoIP has quickly become an industry-standard because of the numerous advantages it provides.
Before a business can harness the power of VoIP, they need to understand what it is. VoIP is an acronym for Voice over Internet Protocol. With this technology, businesses and homeowners can modernize their communications through the Internet instead of a traditional, and dated, phone line service. Don't worry! You can still use a handset or a computer to complete your communications. The primary difference is the way that the call is completed and transferred between participants.
What the Benefits of a VoIP?
Perhaps the most crucial benefit of VoIP for businesses is the cost savings that they can achieve. This technology was built with efficiency in mind. Since you will be receiving your calls over an internet connection, the expense of an additional phone line can often be cut out completely. Any minor costs associated with the technology can usually be consolidated with the Internet provider to simplify billing even more. All it takes is a high-speed internet connection, and businesses can expect a 40% reduction in their telephone costs for non-international calls.
In addition to extensive cost savings, VoIP technologies can also provide many innovative and new features that are not available through a traditional phone line service. Although these benefits could span multiple articles, it is essential to business owners that are on the fence to understand the most prominent features associated with a transition to VoIP. Three notable benefits of VoIP that shouldn't be discounted include:
Improved Conferencing – Many businesses rely on conference call capabilities to fulfill business objectives and have successful meetings. This problem was even more pronounced during COVID lockdowns that required companies to continue working from home. As long as a high-speed internet connection is available, and participants have access to VoIP, audio and video conferencing options will generally be available.
Virtual Phone Numbers – With a traditional landline, businesses must have a phone number with an area code based on their local area. With a VoIP, a virtual number can be assigned to the VoIP to serve the needs of each area better, no matter where a target customer is. For example, if a business has many clients in Dallas, TX but is located in Fort Smith, AR, a local number can be created to make it easier for those clients to reach out.
Call Routing Options – Walking away from your telephone would often mean that calls would be missed in the past. With VoIP, calls can be rerouted to a cell phone when out of the office. This means that even though you are out at the golf course or out of the office on business, you can still get the important phone calls you would have missed. If you choose not to answer on these devices, the caller will still have the option to leave a voicemail!
Ready to Get Started?
As a Mitel Dealer, One Comm can provide scalable VoIP telephony services to meet any business's unique needs – no matter what size they may be. Mitel's comprehensive range of business phone systems can help fit the exact requirements of our customers. With both on-site and cloud business phone system options, One Comm can help make the process simple. Contact us today or call us at (479) 715-8800 to learn more about our scalable and reliable business phone systems!