What Is Unified Communications?
Unified Communications (UC), often referred to as Unified Communications as a Service (UCaaS), integrates various communication methods like phone, video conferencing, chat, screen sharing, and file management into one cohesive cloud-based system.
It is a system maintained and supervised by a service provider and offers a seamless communication experience that connects in-office staff, remote workers, and customers through a single application.
UC products help transform conventional business communications and shift the focus on unifying interaction throughout a globally dispersed workforce.
Top 7 Benefits of Unified Communications Solutions
Simply understanding what unified communications is might already convince you of its value. However, to give more insight, here are seven major benefits.
Consider these when thinking about whether a Unified Communications platform could help your business:
Modern businesses need flexible communication. It's important to equip your team with tools that let them stay connected, no matter where they are or when they need to communicate.
Unified communications offer a single solution with various connected channels. Even remote employees just need an internet connection to access your network and use all its features, staying productive and integrated with your team.