Why Are VoIP Systems Better for Business?

Voice over IP, or VoIP, has proven it is a legitimate contender for the throne in the realm of business telephone systems. So, what is holding your business back from making the change and reaping all the benefits VoIP can, and will, give you? This article will discuss all the fantastic features VoIP offers and the advantages it holds over traditional options.


What is VoIP?

If you are reading this, chances are you are considering making the change from the traditional PBX telephone to VoIP. In the case, though, that you are new to Voice over IP systems, a VoIP is a type of phone, like any other you have used. The difference that VoIP has from your traditional landline phone is that the internet powers it. This means that VoIP is a means to use cloud services for all your communication needs.

employee call center man hand point to press button number on telephone

What Are Some Features VoIP Will Offer My Business?

Voice over IP has many features that will benefit your business. Like your old phone system, VoIP offers call waiting, caller ID, call transfer, repeat dial, three-way calling, and return call. However, with VoIP, it is much easier to send the call directly to voicemail, forward the call to another number – like your cell phone, for example, or give the caller a busy signal, just to name a few.


What are Some Advantages VoIP Offers Over Traditional Phone Systems?

These are just a few of the many features and advantages that a VoIP system will offer your business over traditional phone systems. Switching today could be the much-needed change that helps your company's bottom line.

Lower Costs

The main advantage that VoIP offers over traditional phones systems is the lower costs to install and maintain. VoIP systems can save your business anywhere from 20 – 40% on monthly service charges. It can also save you about 50% on installation as they do not have to install physical wires or phone jacks. While PBX services do offer some of the same features listed above, they will be add-on services with additional fees depending on your selections. VoIP provides these features at no extra cost. In Business, the bottom line is vital for your success. VoIP can help you with its incredible savings.


More Accessibility

One other key advantage that VoIP holds over traditional phone service is accessibility. With Voice over IP, you can make calls from anywhere the Internet is available. If no Internet is available, VoIP will let you forward your call to someone within your company or send a voicemail to your email. This also allows employees to work from home, as all they need is a smartphone or laptop to take business calls from their business number. PBX telephone systems keep you wired to your office. In a world trying to adjust after the pandemic, the accessibility VoIP gives you will allow you to work from home or in the office.


Higher Scalability

Scalability is easier to accomplish with VoIP. Whether you are expanding operations and need to hire more employees or are simply trying to prep for a spike in volume within your operations, the scalability you receive from VoIP means you do not have to purchase the extra equipment like you would with a traditional phone system.


Complete Portability

With VoIP, your virtual number is entirely portable. This means that you can take it with you anywhere you go. As you might expect, this feature is huge for those who travel for business often and need to stay tethered to their phone line.


Clearer Voice Quality

Voice over IP phones offers crisp, clear, sound using a solid internet connection. VoIP also offers innovations like Advanced Audio Compression and Noise-Canceling Microphones. These features bring you superior sound quality.

 

What Partner with One Comm for VoIP?


Switching to VoIP will save money and give you the time and opportunity to focus on expanding your business. With its flexible features, you can grow as much as you want with minimal overhead or worry about the reliability of your communications. One Comm can provide scalable VoIP telephony services to meet any business's unique needs – no matter what size they may be. contact us today or call us at (479) 715-8800 to learn more about our VoIP business phone systems!